Using Double Diamond for Prototyping

UX Workshops for Business Analysis, eLogistics and CX Digitalization
1. Designing Customer Experience ERP, Web & Mobile CRM/SCM App

As CX Business Architects we help to increase digitization of private companies and public organizations, including the strong need for new websites and advanced mobile apps.

Our CX Design Research at your company is based on current it-technical, organizational and mobile app & website of your company.

 

We work towards agreed UX/CX ambitions towards real targets for advanced websites and mobile app development, thus driving e-business development inside organizations.

As CX Business Architects we focus on mobile digitization of the value chain, including any and all IT-systems that are involved in the overall production of both products, services and/or benefits towards the final customers.

2. Prototype Service Experience by
B2B, B2G & B2C e-commerce CRM
 

As your CX Business Architect we work visually with Requirements Specifications for internal ERP, Point-of-Sales (POS) and online B2B, B2G and B2C e-commerce, plus new integrated Mobile CRM/SCM applications and systems towards purchase departments, all vendors, consultants or customer advisers who are present in any value chain in both private companies and also public organizations.

Thus we work with visualization of new B2C, B2B and B2G websites and new mobile apps, ensuring that we always work towards the collaborating organization, internally and externally on various it-technical, business process and business organizational levels - while actually modeling better e-commerce webshop and new mobile CRM/SCM apps. The difficulty part is to get lots of new Cloud API integrations between internal ERP/POS, online e-commerce and the new Mobile CRM/SCM applications. This is why we can assist you!

3. Prototype Service Experience for any ERP Production Floor apps & B2B2C e-commerce CRM/SCM.
 

As CX Business Architect we especially analyse ERP/POS systems in relation to e-commerce. Our ERP/POS e-business design teams have often focus on the following it-projects:

 

  • Analyze ERP, POS, WEB & APP workflows of processes and data inside your company.
     

  • Analyze data and documents used inside your company, internally and externally.
     

  • Analyze applications, processes and data connections inside company including the Cloud API-integration of ERP, POS, Mobile CRM and B2B e-commerce applications, systems, data and processes for Mobile Apps, Big Data & Value Stream Data.


We therefore do work in various design teams and it-projects to meet both management & employees strategic IT-needs within better Cloud API-integration of ALL applications.



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