Customer Experience Design

Examples on how to use Customer Design Thinking

1-way communication & marketing

The wrong way of 1-way online marketing

Den forkerte tilgang til online marketing

1-way Customer Service Experience

The wrong way of 1-way customer service

Den forkerte tilgang til kunde service

2-way Customer Service Experience

Future of Customer Service in Retail

Fremtidens kundeservice for detail

Design Thinking with SAP

SAP Retail. Right. Now. Realtime Shopping!

Design Thinking with SAP

Unilever Makes UX a Priority

Design Thining with SAP

Co-innovating with a major city
to focus on their citizens