Cases: Service Experience Camp

UX Design Camp reflections from Service Design Berlin

INTRODUCTION & TRAILERS

Service Experience Camp 2014

Learn about the Service Experience Camp in this 2-minute video and why you shouldn't miss this opportunity to meet like-minded experts and get inspired. The camp is an interactive conference which will take place on weekend, 13-14 September 2014 Berlin. Visit: serviceexperiencecamp.de/

Service Experience Camp 2015 - Day 1

Day 1 Service Experience Camp overview. 
Uploaded by Service Design Berlin

Service Experience Camp 2015 - Day 2

Day 2 Service Experience Camp overview.

Uploaded by Service Design Berlin

 

Service Experience Camp 2014

Learn about the Service Experience Camp in this 2-minute video and why you shouldn't miss this opportunity to meet like-minded experts and get inspired. The camp is an interactive conference which will take place on weekend, 13-14 September 2014 Berlin. Visit: serviceexperiencecamp.de/

Service Experience Camp: 
Bringing ideas to life – the dimensions of business & service prototyping

Inviting to ‘Bringing ideas to life – the dimensions of prototyping’, a presentation at the 2012 Service Design Network Conference Germany by Katrin Dribbisch, Manuel Großmann, Martin Jordan & Olga Scupin. Uploaded by Service Design Berlin

Global Sustainability Jam in Berlin

From 2–4 November people all around the globe will come together for 48 hours to make the world a better place. From Melbourne to Mumbai and Brasília to Berlin professionals and students of various backgrounds will meet at 43+ locations of the world to spend a weekend creating sustainable products and services.
Uploaded by Service Design Berlin

 

Service Jam Berlin 2014 / Flat Swap

Get A flat swapping service for expats who frequently change cities to find something new and run away from boredom of a routine. The service helps all people to discover different parts of the city they live in & look at city from different perspective.

Uploaded by planet.globalservicejam.org

Introduction to Business Model Canvas

Example on how to use Busienss Model Canvas interdisciplinary for mapping out Skype's Business Model into Hardware, Software, Services, Web and Mobile Apps.
Uploaded by Service Design Berlin

Sustainability Jam Berlin 2012

From 2–4 November people all around the globe came together for 48 hours to make the world a better place. From Melbourne to Mumbai and Brasília to Berlin professionals and students of various backgrounds met at 43+ locations of the world to spend a weekend creating sustainable products and services.

This is documentary of the jam in Berlin.

https://www.facebook.com/servicedesignberlin

CASES & WORKSHOPS

SXC15 Key talk teaser: Luis Arnal, INSITUM
Luis arnal from INSITUM offers a glimpse at her upcoming key talk 'Customer Experience: Mature vs. Emerging Markets' at the 
Service Experience Camp 2015.

Uploaded by Service Design Berlin 2015

Improving women’s health in Sub-Saharan Africa through service design

Every day approximately 800 women die from preventable causes related to pregnancy and childbirth. The Better Outcomes in Labour Difficulty (BOLD) project is a joint two year initiative of WHO, M4ID and three universities to address maternal mortality and morbidity through the design of innovative services and tools to support health workers in providing appropriate care during childbirth and to increase demand for respectful, quality care among women and their families. Can service design make a difference and empower a shift in behavior?

Uploded by Boldinnovation.co​ 2016  

Event Service Experience Design
by Service Design Drinks Berlin

Claudia Brückner talks about Event Service Experience Design @ Service Design Drinks

Uploaded by Service Design Berlin 2014 before www.serviceexperiencecamp.de 

Concept: Klara Lindner: Electrify off-grid households in developing world 

Klara Lindner explains how she helps to electrify off-grid households in the developing world. Klara is working for ‘Mobisol’, a young Berlin-based social business. She shares her projects’s scope, process and learnings while implementing the electricity service in Tanzania and Kenya.

Klara has a background in electrical engineering and business. She spent one year at Potsdam’s d-school and is working at the intersection of decentralized energy provision and microfinance since 2009. Quite recently she became PhD fellow of a graduate school for Microenergy Systems.


Uploaded by Service Design Berlin 2014

Concept: Exhale in Healthcare Service

Exhale is a service design project for social innovation developed in 2010 by: Yue Xu, Valeria Ossio and Malavika Limaye as design researchers from the University of Dundee for the Clackmannannshire’s Local Council in Scotland. Lesley McKee, Fan Xia and Mike Press kindly supported us throughout the process.


Presented as an input during Global Service Jam Berlin 2011 by Valeria Ossio.

Concept: Hero Hood Service
“HERO HOOD” is a service concept created during the Global Service Jam Berlin from March 11th—13th 2011 by:
› Ulrike Anders
› Borahm Cho
› Manuel Grossmann
› Anna Ißelburg
› Martin Jordan
› Valeria Ossio
› José Ernesto Rodriguez

Uploaded by Global Service Jam Berlin 2011

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